It was my first time in Bangkok (or Asia to be honest) so I had many questions and the receptionist was always happy to help. The room was clean and well furnished. The hotel is close to a sky train station and easy to reach from the airport. Shopping centers and very nice parks are within walking distance. Really the only thing I didn't like was that when you turn the lights off to sleep, very bright blue LED's stay on where the switches are. Good hotel in the middle of Bangkok friendly staff who is always ready to help. Nice room which was kept clean every day. Bars and restaurants on walking distance from the hotel, 5 minutes from Nana and 5 minutes from sky train.