The staff were very friendly and arranged for me to have an adapted room to suit my needs. They even booked me a taxi to take me to the airport on the day of my departure. The room was clean and very comfortable with fantastic views of the River Spree and the choice of breakfast was very varied and catered for all dietary needs. The breakfast buffet was good, but due to personnel shortage the restaurant/kitchen was closed for all other meals. Since I wasn't too excited about the part of town the hotel is located at I had to order delivery food instead. The view out of my room was okay (Spree river adjacent to old factory Buildings, bridges and streets). Unfortunately the windows are not insulated properly, the ongoing traffic noise could be heard well all night long. Staff and cleanliness are average. Overall an average experience.